alight customer care representative job descriptionthomas jefferson university hospital leadership

Scroll down below to view similar jobs . Are you interested in helping us shape the future of work and life for organizations, people and their families? You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Find the best jobs in the US, apply in 1 click and get a job today! Customer Care Representative Resume Examples. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Help us reimagine how people and organizations thrive! Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. 1999 - The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Type: Full Time 2023 The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Aanchal Dhillon - Customer Service Representative - Alight Solutions As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You have VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Get the latest news and information. All Rights Reserved. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. These teams are a critical component of Alights health care,retirement and HR-delivery services. Our Promise Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Pros. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . If so, you've come to the right place. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Find out if you meet the requirements! We promote healthy lifestyles and flexible work arrangements for our employees. Customer Care Representative, Human Resources (Lincolnshire, IL) job At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. You will be notified during the hiring process which checks are required by the position. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative, Human Resources - Virtual - LinkedIn Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Customer Care Representative (Open to Eastern & Central Time Zones) Job The estimated base pay is $36,558 per year. Careers at Alight | Alight job opportunities They may often give instructions by phone and besides performing clerical tasks, they also assist . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. You are Be prepared to answer why you are interested in this particular job opening. Full-time $12.50 an hour. Si es as , entonces ReedGroup es para ti! View this and more full-time & part-time jobs in Miami, FL on Snagajob. Our people are our greatest assets at Alight Solutions because People Matter! Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Customer Care Representative, Human Resources - Tallahassee, FL. job at Alight Solutions. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, * High School Diploma or equivalent is required, bachelor's degree a plus Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. Visit investor site Looking for an Alight office? Alight Solutions Customer Care Representative -Absence Management Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Customer Care Group jobs | Customer Care Group jobs at Alight Want to receive job alerts for similar jobs? Customer Care Representative Human Resources. Alight Easy 1-Click Apply. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Customer Care Representative Human Resources. Get hired today! You have reached your maximum number of active job alerts. Customer Service Representative Job Description - Forbes Advisor Customer Care Representative, Human Resources - Virtual - LinkedIn Meet Alight Customer Care Watch on Why Alight? Customer Service Representative Job Description - Betterteam Travel Job Details. Our story starts with a simple universal truth: Every business is a people business. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Knowing our products inside and out so that you can . * Call Center and Hospitality experience preferred. Full Time Alight Solutions offers a promising . Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only We understand the powerful human connections that create success for organizations. * Be kind and compassionate * Use productivity and quality data & metrics to achieve superior customer service results Willa Davie's email & phone number - Customer Care Representative II at Find out if you meet the requirements! At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Additional pay could include bonus, stock, commission, profit sharing or tips. It's why we're so driven to connect passion with purpose. The mission of our customer care teams exemplifies the need for humanunderstanding. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. This is a 6 months project and we offer Full Time Shifts (Rotating). Jeremiah Martin - Customer Care Client Specialist - Alight Solutions The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Livelihoods Assistant at Alight Uganda - Jobweb Uganda By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. We are brave in spirit, act decisively, learn quickly and get it done. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times.

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