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Note: Admission policies may vary by location due to state or local ordinances. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. Children under 3 are free except in reserved seating and recliner locations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. Regal Entertainment Group theatres are handicap accessible. Click hereto requestmore information. Student discounts are not available online, and are only offered at select Paragon Theaters. They would not refund my money although I did not attend the movie and they will not get you in contact with management or anyone other than whoever you get on the phone or by email. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Login to your Regal Crown Club or Regal Unlimited account. Companies can ask for reviews via automatic invitations. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. Pretty Much a Corporate ruse designed to make communication difficult. Donation requests must be submitted at least 8 weeks before an event. It was not the theater I had selected and we realized that when they could not scan the ticket code. Please call your local theater directly for more specific information. Oct 28, 2015. I lost my Diamond Rewards Card--what do I do? Anyone can write a Trustpilot review. Do all movies have to be rated? 2. Extremely hard to get a hold of once purchased. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. It usually takes about 72 hours for the Customer Support team to respond to your query. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. There are no refunds after the printed showtime. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Just ridiculous. Before purchasing, we urge you . Refund requests are not accepted after showtime. Bought 4 tickets using a gift card & balance going on my credit card. So I contacted AMC. SCAM LIKE: Attempted to use the fandango site. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. Absolute nightmare company! We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Concessions are always on the menu with an AMC Gift Card. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. 1. Tickets purchased through Fandango.com can be used at AMC theatres. Guests must be of 17 years of age to purchase a ticket. Why Isn't a Certain Movie Playing at My Local Paragon Theater? If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. View recurring transaction details for previous monthly payments. Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. What time does the theatre location open? Basically, made one order over Fandango with A list, but during payment submission the website crashed. How Many Tickets Can I Purchase Online? FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! 2023 . We charge a nominal fee per ticket in order to maintainthis service for our valued guests. Have a credit on a VIP card but can't use . Agency Kitchen I had to re buy the tickets at the box office. Wow! Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. Did not receive the confirmation email until 1 hour . Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. You can receive refunds for tickets up to 60 minutes before the showtime. Press J to jump to the feed. Look at all the negative reviews - it is true. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. What actions has Regal taken in regards to the coronavirus? are permitted to be used within any Regal Entertainment Group facility. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. The theatre employee can access your order by phone number, ticket ID or confirmation number. IMAX Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Can I get some help here printing these tickets? Please don't use Fandango for your movie tickets. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. How Long Does It Take for Fandango to Process the Refund? In certain markets, film studios sometimes allocate films among theaters in that area. Please notify your group sales team member if you do plan on bringing in a cake for your event. 2sandiesmail. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. Gift cards also can be purchased at any theater. Totally inflexible. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. Store or bakery-purchased cakes are allowed only with a pre-planned event. 2018-02-10. false. Can I refund my ticket after I make my purchase? Enter your details in the chat box and complete your refund request. Will I Geta FREE Movie Ticket on my Birthday? This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. Parents are urged to learn more about the film before taking their children to see it. Can I Get a Fandango Convenience Fee Refund? DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. We charge a small convenience fee per ticket purchased on our website and mobile app. No, you cant. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Absolute garbage company with terrible customer service! Never again. What Does the Fandango Refund Policy Say? How do I use Regal Gift Cards to purchase tickets? So, step right up for an entertainment treat. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. Do the ratings indicate if a movie is good or bad? Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. #1. . Last week, I went to make a reservation to see Shazam on the weekend. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. The only tickets showing on my account history on Fandango are the ones I actually want. My plans changed - can I refund my order? You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Total RIP OFF. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. Click Apply. Health & Safety Action In Regards to the Coronavirus. Click on the link you can find under a headline Refund/Exchange. You can request this refund, Pricing varies by location. How to Request a Fandango Refund the Easiest Way. Do You Sell Gift Cards? They issued me a credit and the credit did not work! Should you wish to purchase more than ten tickets at a time, please place separate orders. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. Scroll down to the theatre you plan to visit, and click on the theatre name. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. Children 6 and under are not allowed to attend Rated R features. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Someone needs to shut them down if they cant do better than this. Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. Enter your details in the chat box and complete your refund request. I cancelled my movie tickets and there was some type of glitch because it didn't go through. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). All rights reserved. I can guarantee you. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Children 3 to 11 must pay the child admission price. If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. A month -several emails, 4 phone calls later- still no help! You bet. Crooks!!! So they printed and refunded. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. I tried calling 4 times today, twice they hung up on me. You can visit your local theatre to find their specific pricing policy. I have reached out to customer service multiple times with no response. CSR and Supervisor simply read the script over and over and would not issue a refund. Please email your request to questions@paragontheaters.com. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. What other gift can provide action, drama, comedy and Junior Mints? Check who called Reverse phone lookup. FANDANGO Nightmare Company. Sit back and relax while we do the work. Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. When there's a problem, there's absolutely no support. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Children 6 and under are not allowed to attend Rated R features. It can take up to two weeks for your refund to be completed. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Gift cards can be purchased at all or our theater locations or online byclicking here. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Gift card orders cannot be delivered to PO Boxes. The next day I notice charge on bank account. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I had a line of people behind me and had to by tickets again to get in. Films in 3-D may not be available at all locations. When I get to the theater what should I do? Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your Fandango A-list tickets should be in your A-list reservations. Senior prices vary by theater. If your card is registered, the theater can look up your account with your registered phone number or email. The purchaser must also attend the movie for which the additional tickets are purchased. There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. I'm now complaining to corporate Fandango is awful! If you wish to exchange your ticket, you get the VIP+ points accordingly. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. To receive a student discount you must currently be a student. Enter the payment details you used for paying for the tickets, Choose whether you would like to send the demand letter yourself or have DoNotPay do it for you. The ORP Directory Lookup is available for validation purposes. I accidentally bought a ticket to the wrong movie. Do You AllowCostumes? I received a Fandango giftcard for Christmas. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Can I see showtimes for different dates and locations? At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. Paragon Theaters offers discounted pricing for large groups of 50 and up. Still no response from Fandango. Ushers may conduct additional photo I.D. Site shows the same bad phone #. Where can I find the Regal Crown Club FAQ's? Any money or points on thecard will be merged to the account number you want to keep. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Some websites just DO NOT work properly & it seems Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. By refunding that ticket you lose the right to accumulate VIP+ points. Gift Cards Offers. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Accidental Order? Who enforces the ratings? Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. You will need your charity's Tax ID number in order to complete the form. Recliners There's a little square with the broken image . I used Fandango to purchase tix for the new Star Wars movie. Especially if it has anything to do with Fandango. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. The only way I could get a credit was if I joined their VIP program. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. What is a Mobile Ticket? For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). Our "bookings" (contract with film companies) are for one week only. Why do you charge a booking fee? The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. Do You Offer Parties & Private Events? Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? How do I redeem colored passes, loyaltyfree tickets and concession rewards? I went online and tried to talk to a representative about my card mishap. Card would not work. For assistance, contact a staff member. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. What is the Dress Code at Paragon Village? You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program.

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