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If your faulty item was delivered directly by a supplier, it must be returned to them. Choosing our Pre-12 delivery will get the order to you before midday on the next business day. Toolstation UK @ToolstationUK Tweets and more for any task For order queries, please DM us with your order number and we'll get back to you. Additional charges may apply. Search for local Tool Suppliers & Services near you and submit reviews. Were working hard to make sure our stock is regularly replenished. | Read 162,661-162,680 Reviews out of 278,756 You can add location information to your Tweets, such as your city or precise location, from the web and via third-party . Toolstation contact info: Phone number: +44 3303333303 Website: www.toolstation.com What does Toolstation do? Delivery never turned up - didn't get any notification to say it wouldn't arrive. There is no charge for the collection of faulty items, and you cant return bespoke or made-to-measure items unless they are faulty. And this is just a warning. Once again our sincere apologies if there was a . Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. max-width: 700px !important; In a hurry? You can also post your item back to our warehouse (original packaging and order number must be included). Cancel Orders. . We continue to deliver to store, site and home however delays are expected. } @media (max-width: 465px) { Sunday 8. . If your product has the lorry icon and is delivered directly by one of our approved suppliers, please see our Approved Supplier FAQs for more help. Delivery never turned up - didn't get any notification to say it wouldn't arrive. Terms and conditions apply. These items must be returned to the supplier that delivered them. Order by 8pm Weekdays and 4pm Weekends for next day delivery. ordered 60 metres of coving on Friday was told would arrive Saturday morning between 10-12 and would get phone call when in no phone call so phoned helpline at 1 oclock were I was told no guaranteed delivery before 7 went back at 430 on Saturday to cancel order and was informed there is no deliveries at tradeston at weekend coving wouldnot arrive till Monday when I . Orders placed after 9pm on Thursday, and up to 5pm on Sunday, will be available for collection on Monday. } Place your orders online 24/7 if an order for items in stock is placed during store opening hours, itll be ready to pick up in 5 minutes. height: 42px; AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around toolstation on 01 Jun. } Cant get to your nearest store? Sat on phone for 40 minutes to be told order had been cancelled. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. . 1.2 All orders placed by you and purchases of goods from us (whether in-store, by telephone, via our website or by . height: 42px; 60% Off ToolStation Discount Code, Promo Codes - Feb 2023 ToolStation Discount Codes 10% Off Deal Verified 5h ago 10% Off Your First Orders when you Download App Ends in 4 days Get deal Details & terms This deal works, here's the proof 100 Off Deal 100 Off Power Tools Ends in 3 days Get deal Details & terms This deal works, here's the proof Up To A shambles! For any other enquiries about returns, exchanges or refunds, please Contact Us. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . . I went into tool station sittingbourne Kent. 3 days after delivery delays stuff are rude and unprofessional! } If you want to track your delivery, please visit the Parcelforce website and enter your tracking number. Terms and conditions apply. 1000 characters limit. Instead, youll need to return it to the supplier, unused and in its original packaging, at your expense. Secure shopping 1000 characters limit. If you or the intended recipient are not available each time an attempt is made, our parcel carrier will leave a card at the delivery address confirming that theyve tried to deliver. @media (max-width: 603px) { Pelonis Air Conditioner Reviews, float: none; Check your delivery label to ensure that all items listed in your delivery have arrived with you. If you would like copies of these invoices, please Contact Us and well send them to you. Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. Expiration date. Cancel Update. text-align: center; Well let you know when your order is ready to collect and hold your items for 14 days. If you cant get to your nearest store, you can print off our Returns Form and send us your faulty item by post to the address below. Instead, youll need to return it to the supplier, unused and in its original packaging, at your expense. Cancel Update. | Read 158,101-158,120 Reviews out of 277,523. . Check out what 333,097 people have written so far, and share your own experience. Redeem only one discount deal per transaction. If youre in store and we dont have what youre after, well check local availability for you and reserve the product in a Toolstation store nearby. Check out what 331,427 people have written so far, and share your own experience. Tweets . 1. Print off and complete a Returns Form, and send your item to us at the address below: Refunds to debit and credit cards can take 3-5 working days. height: 38px; . 2 wrong information for Saturday delivery phone Saturday after waiting untill 3pm .called toolstation and reply was no delivery on Saturday. Our stores are open as normal across the Bank Holiday with Click & Collect in as little as 1 minute operating as usual. If an item is eligible for Next Business Day Collection in store, the order must be placed by 9pm Monday to Thursday for collection the next day. Your items will be held at your selected Toolstation branch for 14 days, after which point, your order will be put back to stock and refunded automatically. .trolley-totals .we-accept span.panel { | Read 276,561-276,580 Reviews out of 280,093 submit comment. } We can also provide access and cards for your employees to make things easier for your business. 2) For what can I use my customer account? I called the depot to cancel the order. Cancel Block. If you want to cancel the order for a full refund, please visit the store or Contact Us for your refund. You can cancel physical items or orders that haven't entered the shipping process yet. Ordered on line, discount was applied so they came good on that. } Terms of Business. Print off and complete this Returns Form to return your item to the address below: Toolstation ANSI . }. If an item delivered directly from a supplier was paid for in cash, refunds will be made in one of our stores once the supplier has collected and processed your returned item. Payment We can cancel your order for age-restricted items if we have good reason to believe you do not meet the relevant age restriction. all staff at tool station for great customer service I received today including David who was excellent at getting my order and helping me out . Yes. background-color: transparent; Our Customer Services team will let you know as soon as we can provide a refund. Finance provided by PayPal Credit. .secure-payment .we-accept, .secure-payment .secure-payments { Order Friday to Sunday before 6pm for Monday delivery; Orders placed after Sunday at 6pm will be delivered the following Tuesday; Pre-12pm Delivery - 10.00 or 5.00 for orders over 25, to arrive before 12pm on the scheduled days above. Check out what 334,510 people have written so far, and share your own experience. Print off our Returns Form and send us your faulty item by post. Find Toolstation in Worcester, WR4. very bad customer service. Please follow the manufacturers instructions to successfully register your warranty. height: 42px; .secure-payment .we-accept span.panel { Northamptonshire Do you agree with Toolstation's star rating? Toolstation D-Line. It was useless service. We may ask for photographs prior to collection, to help us better understand the product fault. max-width: 700px !important; toolstation cancel order. height: 38px; float: none; Some promotional codes are account-specific. Orlando Alligator Attack, Designed by is brad park in the hall of fame | Powered by. Online Ordering. Tweet with a location. Placed an order with Toolstation for delivery. .secure-payment .container { } Read more Over 700 of plumbing items, radiators etc. text-align: center; Toolstation appear to use a third party for their footwear whereby you are unable to return the item at the local branch. Follow the returns instructions provided, or Contact Us to arrange a collection. If you opt in, youll get all of the latest discounts, offers and sales from Toolstation, as well as other companies within the Travis Perkins group. Read 5 reviews, get contact details, photos, opening times and map directions. } If you cant get to a store, you can also return your item by post. If you want to recall or cancel an order, please contact customer service via info@toolstation.fr or 01 76 77 66 00. Original packaging, all accessories and order number must be included. The address is Toolstation, Unit 1 Ore Lane, Geddington Rd, Corby, Northamptonshire, NN18 8ET. height: 38px; max-width: 700px !important; If your item has come direct from the supplier, see below, Bring your receipt, invoice or order reference number with you, Our staff will check the item and confirm it was purchased within the last 30 days, An exchange can then be made, or a refund issued against the original method of payment, We welcome the chance to put things right, Well always listen, and do our best to resolve your issue, Well acknowledge your concern immediately, Youll get your own customer care agent assigned to your case to help, Well investigate quickly and aim to give you a full response within two working days, Youll always be kept updated if further investigation is required, Well learn from any concerns shared with us to further improve the way we work. GaryS-2500. " Finance provided by PayPal Credit. All refunds will be made to the method of payment you used. Get contact details, videos, photos, opening times and map directions. } If purchased from a supplier, Toolstation will notify the supplier. You can call us to place an order or discuss an existing order on 0330 333 3303. You can call us to place an order or discuss an existing order on 0330 333 3303. Look around for best price and ToolStation came up good price there. Most of our items are available for collection. Finance provided by PayPal Credit. If you paid using cash, purchases will need to be returned to a branch. . Any orders placed after these cut off times will be delivered the following working day. 7) Can I view my order online? Sean Flynn Grandson Of Errol Flynn, Well offer a repair or replacement provided youve reported the fault within 12 months of purchase. .secure-payment .we-accept, .secure-payment .secure-payments { Toolstation UK @ToolstationUK. I ordered 4 items from Toolstation, my second online order. 2 Know your merchants. Get In Touch Contact us using the form below, and we'll get back to you within 7 days. Find Toolstation in Ayr, KA8. *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info, *Free delivery when spending 25 or more on all items available for delivery.

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