emails not sending to btinternetautomobiles in the progressive era

19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. I can't send emails from my btinternet account on my iPhone So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? Copyright 1995-2023 eBay Inc. All Rights Reserved. Some links in this article may be affiliate links. A workaround would be to use another SMTP - for example gmail if you have a google account. We always endeavour to grade correctly and. Incoming mail works, but unable to send anything. Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. Can you please hold the power button on the phone and iPad until you see a menu and choose power off. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. on any proposed solutions on the community forums. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. BT need to deal with this at a high level, NOT an individual user's account. 3) Import all of your contacts from your old account to your new one. Having the same problem myself today - unable to send emails from my @btinternet.com account. . 5) Set up an auto-responder message on your old email address. You can usually find the option to redirect in the inbox settings of your old email account. As soon as I removed that link all was well again. 16h34. I can take the same message and copy it into gmail and send from there and it gets through with no problem. on But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. All other emails to other systems have no issues. Townman, Gandalf. My email is not sending from my iMac (iCloud). If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. Announcements, Guides & Community Updates. 23-04-2021 Thanks I decided to wait and see and this evening emails are sending OK again with the exception of one email that returns a 453 Too many recipients error message - I was trying to send an email to about 50 people on I expect that they are simply burying their heads in the sand and do not look at all. Announcements, Guides & Community Updates. I also feel slightly better I am not alone. At my age, I just don't have the energy to set up a new email address and tell everyone.'. Fix a problem | BT Help I can send & receive on my work email account using the Outlook app. Thanks for the suggestion. 23-04-2021 Will post any update that I get. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. This has made me want to look a bit further and so I found the Community. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. Ive also tried not using advanced settings at all with exactly the same results as described above. Contact Us - Customer Support | DISH 23-04-2021 Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post. I can receive emails. Martin Gates, from Hampshire, has had an email account with Virgin Media for years. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). The problem usually resolves its self in a day or two. Maybe that's the issue, although there has been no problem up until yesterday. Email headers can be found by looking at the email item's properties. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. Send yourself a test email. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. If I changed my email address I would be bound to lose something important. I can't afford the risk.'. 26-08-2021 You should however check that your email clients are using the correct settings as per this link. We have received reports that emails to btinternet.com email addresses are being blocked. 15h24. Oops. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. It takes a while to get a reply from the Postmaster but they will respond. 16:52 EST 04 Mar 2023. I am using the Outlook app on a Samsung phone. We do not allow any commercial relationship to affect our editorial independence. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. TalkTalk allows you to access your email account for 12 months after you switch. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. I installed the outlook App on my iPad and it works perfectly I'm afraid. I have tried sending individual messages and simple test messages but nothing works. MisterW, bobpullen. 14-07-2019 It seems that my account SMTP setup was changed (without my input). About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. I have a recent problem with my email service. Many customers find the BT community forum is a great way of getting help. 15h22, on 11-07-2019 How can we as customers get BTs attention and ensure that there is a fix? 21h18, I have got my email working again. 'I have always used the same email address,' says Dave, 79, from Cambridge. Neither of these has solved my problem. 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). on That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. 'All of my contacts have it. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. I can send & receive the bt emails using the Samsung mail app. 6h00. All I can suggest is contact BT via Web Chat and dont take No for an answer when they say the issue is with your device(s). If yes, we recommend that you check if the issue persists while on safe mode. 09-07-2019 Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. Why cant my email address have BT.com in the display name? Thanks for the super fast analysis and reply. Any suggestions please, User profile for user: Thank you for your follow up. Thank you anyway. on By coincidence(? Surely other services would similarly suffer. If not, how do we get a moderator involved? BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. This was a pain, but I went along with it or else I couldnt use email. 23-04-2021 I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. 11h05. Email: timforrester@btinternet.com. Unfortunately, it did not work. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. Emails from btinternet.com addresses not received. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. Problems with email. Does anyone have any other suggestions please?? Those who wish to hold on to their email account just have to log in from time to time to keep it active. Has anyone else encountered this and found a solution ? BT internet email problem Hi. Has anyone experienced this problem. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. on The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Are there really just two of us having this problem? If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. 25-08-2021 Have you had the chance to try the steps in the article below? on Doing so can save hundreds of pounds. Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. I consistently receive this warning: whenever I try. Re: Emails from btinternet.com addresses not received. on 26-08-2021 The accounts work on BT Webmail, both to receive and send. 26-08-2021 If not, how do we get a moderator involved? 17h25. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Although port 587 will usually work, port 465 is the recommended port. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". 19-12-2022 Thanks for the examples that have been provided so far. I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. 11h33 Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. 14h56, on Not receiving all emails on btinternet account - UKGSer I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. Sorry but how do I PM you, and what details do you need? Solved: btinternet email server refusing to send outgoing - BT on They also sent a test email from a PC using an outlook client and that didn't come through either. I have deleted the app and reinstalled it. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. I have a group of 14 people set up under Outlook 365. I exited and restarted Mail and was then able to send emails again. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. 17h33. The worrying thing is I don't know how many other emails I'm not receiving. 26-08-2021 I've got a "failed delivery message". That sounds like something has been stuck in a queue somewhere. iPad is working ok. I have cleared cache and data. Solved: Unable to send email from Outlook app - BT Community Townman, Gandalf, anneoconnor. by However, give yourself enough time to smoothly switch over and you may find it is worth your while. Has anyone experienced this problem. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". View cart for details. to know I'm not alone. Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. 2. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. on It's good (???) This is a BT residential customer to customer forum. 23-04-2021 Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Last week I phones an advisor with a somewhat similar response. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. 14h17, on I've rebooted twice and reinstalled Office 365 without success. Sending or receiving email | BT Help This is exactly the same as my issue - with the 993 / 465 too. They must realise that they have a dreadful name. Hi What can we help with? That helps us fund This Is Money, and keep it free to use. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. Do other emails they send get to where they need to go? btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. 09-07-2019 Unable to send mails to btinternet addresses - Plusnet Surface mail is also available; please e-mail us for . on 23-04-2021 For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. on We do not write articles to promote products. Delays in Emails being delivered can arise from a multitude of reasons. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. If everything works fine in webmail, you may need to check your program settings. My BT email is not working - Apple Community Comic should be in the grade given in the listing title. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. BT Email: I can't send or receive email | BT Help - BT.com Today all of our emails addresses would receive, but not send. Sadly not the same as my experience. Various errors messages. 19-12-2022 I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Sky allows former customers to keep their email account free of charge and indefinitely. What does this mean? Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password This is going to need looking at by their email support team. Its probably not directly relevant to your problem, but who knows with Apple!! 20h33 When this happens. To start viewing messages, select the forum that you want to visit from the selection below. Can I move my BT Email address to another account? We receive the following message when we try to send from our Mac. All other emails to other systems have no issues. 6) Make a list of all of the accounts and logins that are linked to your old email address. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. Switching email address if you have never done so before can feel like a daunting task. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. A warm welcome to the forums. Rest assured that we'll do our best to assist you or get you pointed in the right direction. The problem is also affected by the addressee. Terms and conditions of the sale . Please check your email settings. 20h13. Log out of your email account then, Using an email program? Though as the BT email service is independent of the Plusnet one, we can't speculate as to any issues or configuration choices that have been made by their team. Any ideas? ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. 19h37 In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. , updated I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. I have exactly the same problem and would love to get a solution. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We shall never know, but fingers are firmly crossed that the service will return to normal. 15h31. Looking through previous posts I see this has been a regular problem. Outlook.com not sending emails to btinternet email addresses When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. 9h25 This amount includes applicable customs duties, taxes, brokerage and other fees.

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